Managing Assertively: How to Improve Your People Skills: A Self-Teaching Guide (Revised)

(Paperback - Aug 2013)
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A proven program for increasing your management skills
Managing Assertively has helped tens of thousands of businesspeople become more effective managers by sharpening their people skills. Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonal problems that invariably arise at work. Her step-by-step techniques, clear examples, and competence-building exercises will immediately improve your supervisory skills, sharpen your self-awareness, and make you a more confident, assertive manager. You'll learn how to:
* Use eight building blocks to become a more effective manager
* Overcome self-defeating behavior
* Handle criticism to maintain and enhance self-esteem
* State limits and expectations to clarify assignments
* Become a more effective listener
* Receive and give positive feedback to enhance team building
* Handle conflict, stress, personal problems, and a wide range of other difficult on-the-job situations
* By following the user-friendly, interactive, self-teaching format, you can work at your own pace as you master management essentials.


  • SKU: 9780471039716
  • SKU10: 0471039713
  • Title: Managing Assertively: How to Improve Your People Skills: A Self-Teaching Guide
  • Series: Self-Teaching Guide
  • Qty Remaining Online: 91
  • Publisher: John Wiley
  • Date Published: Aug 2013
  • Edition: #2
  • Edition Description: Revised
  • Pages: 240
  • Illustrated: Yes
  • Weight lbs: 1.08
  • Dimensions: 9.22" L x 7.50" W x 0.55" H
  • Features: Price on Product, Index, Illustrated, Bibliography
  • Themes: Theometrics | Secular;
  • Subject: Training


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